Cloud & Server Management

IT services in Pretoria and Sandton

Run Critical Systems with Confidence

We manage Microsoft 365, Windows Server, Exchange, Ubuntu, and CentOS from the Nieuw Muckleneuk and Sandton offices, with monitoring and patching so the systems stay up.

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Network Infrastructure

Build Secure Networks That Actually Scale

From Ubiquiti Unifi and PFsense firewalls to RADIUS authentication and wireless coverage, we design and manage networks for performance and reliability.

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IT Support

Reliable Support When You Need It

On-site and off-site support is available based on your signed SLA, including after-hours assistance for critical business services.

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API Development

Automate Workflows with Custom APIs

We build APIs that process received JSON data into RADIUS or database-based systems, including automated WiFi ticket generation and printing.

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22
Active Clients
25+
Years of Experience
98.9%
Uptime SLA Delivered
9
Team Members
What We Do

End-to-End ICT Solutions

From server management and enterprise networking to custom APIs and automated infrastructure, we deliver technology solutions tailored to your business.

Cloud & Server Management

Microsoft 365 administration, Windows Server and Exchange management, Ubuntu & CentOS hosting, and virtual machine lifecycle support with after-hours availability based on signed SLA.

  • Windows Server, 365 & Exchange Admin
  • Linux & Virtual Server Management
  • 98.9% uptime on measured SLAs
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Network Infrastructure

Enterprise-grade networking with Ubiquiti Unifi, PFsense firewalls, RADIUS authentication, and multi-site management.

  • Unifi & PFsense Deployment
  • RADIUS & 802.1X Security
  • Advanced Routing & VPN
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Custom APIs

Custom API backends that automate your operations from received JSON data to RADIUS or database-based systems, including WiFi provisioning and ticket generation.

  • API Backend Development
  • JSON-to-RADIUS/Database Integration
  • Automated Workflows & Printing
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Backup & Disaster Recovery

URBackup and enterprise backup solutions with 3-2-1 strategy, disaster recovery planning, and rapid recovery capabilities.

  • URBackup Deployment & Mgmt
  • 3-2-1 Backup Strategy
  • Disaster Recovery Testing
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Wireless Networking

Enterprise WiFi coverage, automated provisioning, site surveys, and performance optimization across any facility size.

  • WiFi Site Surveys & Design
  • Access Point Deployment
  • Outdoor Wireless Solutions
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IT Consulting & Support

Technology roadmapping, infrastructure assessment, SLA-based support, and consulting tailored to your unique business needs.

  • Technology Roadmapping
  • After-Hours Support Availability
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Trusted ICT Team for Forward-Thinking Businesses
25+
Years Experience
22
Active Clients
About ECOMX

Trusted ICT Team for Forward-Thinking Businesses

Since 2000, ECOMX has looked after servers, networks, UniFi Wi-Fi, backup, VoIP and day-to-day IT from Nieuw Muckleneuk and Sandton. Remote work is for the systems that do not need someone in the rack.

Recognised for Reliable Delivery

Known for practical implementation quality, clear communication, and consistent delivery across infrastructure and support projects.

After-Hours Support Availability

NOC and helpdesk support options based on signed SLA response commitments.

Recognised Technical Expertise

Hands-on specialists in Linux, network infrastructure, server management, backup solutions, and custom API integrations.

Meet Our Team

Technologies & Platforms We Work With

Linux (Ubuntu / CentOS)
Windows Server & 365
Exchange Management
Ubiquiti Unifi Networks
PFsense Firewalls
RADIUS & Wireless
URBackup Solutions
Custom APIs
JSON Integrations
Virtual Server Management
Linux (Ubuntu / CentOS)
Windows Server & 365
Exchange Management
Ubiquiti Unifi Networks
PFsense Firewalls
RADIUS & Wireless
URBackup Solutions
Custom APIs
JSON Integrations
Virtual Server Management
Our Process

How We Deliver Excellence

A proven four-step methodology that ensures every project is delivered on time, on budget, and beyond expectations.

01

Discover & Assess

We audit your current environment, identify gaps, and define clear objectives aligned with your business strategy.

02

Architect & Design

Our architects create a detailed technology blueprint — scalable, secure, and tailored to your exact requirements.

03

Implement & Integrate

Phased, low-risk deployment with rigorous testing at every stage and seamless integration with your existing systems.

04

Manage & Optimise

Ongoing monitoring, proactive maintenance, and quarterly business reviews to continuously improve performance and ROI.

Trusted by hotels and lodges

On site

What the work usually changes

Paraphrased from hospitality and office jobs we already publish elsewhere on this site. Not attributed quotes, and not star ratings.

The front desk stopped retyping every guest voucher. Booking data creates the credential; staff only handle the odd cases.

Hospitality Wi-Fi and RADIUS work

A backup that had never been restored was caught in an audit before anyone needed the finance folder on a Thursday.

Backup and disaster recovery

Guest, staff and till traffic were split so a busy dinner service stopped knocking the office offline.

Hotel and lodge networking

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Latest News

Insights & Industry Trends

Stay ahead with expert analysis, technology news, and practical guides from the ECOMX knowledge hub.

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Questions

Before you book a call

Short answers. The detail lives on the service pages.

Where are the offices?

Head office is 266 Bronkhorst Street, Nieuw Muckleneuk, Pretoria. The Sandton office is 163 5th Street, Sandown. Hours are Monday to Friday, 08:00 to 16:30, with after-hours cover only where an SLA says so.

Do you only work in Gauteng?

On-site work is easiest around Pretoria, Centurion, Sandton and Johannesburg. Servers, Microsoft 365, firewalls and backups are also looked after remotely for clients further afield. If a site needs hands on the rack, we say so before anyone is booked.

What does the uptime figure mean?

The homepage shows 98.9% uptime SLA delivered for the clients on a measured agreement. It is not a promise that every new network will hit that number on day one. The target is written into the SLA for the systems it covers.

Can you look at the network before we sign anything?

Yes. Ask for a network health check or a backup audit from the contact form. We will tell you if the job is a tidy-up or a rebuild.

Want the network checked before you spend?

Book a network health check or a backup audit. We work from Nieuw Muckleneuk and Sandton, Monday to Friday, 08:00 to 16:30.

Book a network health check +27 (0) 12 346 0525